BOOK A TOUR
Opening Hours
- Most of the locations will be open 24/7 with regular staffed hours. Please check with your location to confirm
- Due to the COVID-19 Health and Safety all members must scan the access card before entering the gym and close the door behind
Booking & Capacity
- Only active members will be allowed to enter the gym floor and class studio
- During staffed hours members can enter by appointment or by chance. You will be only allowed entry if there is space
- After Staffed hours is by appointment only
- One booking per day
- Appointments can be booked on Vive Fitness App. Download (IOS, Android) “My Member Account” and follow the instructions
- Limited capacity will be maintained. Please check your location for more details
Cleanliness
- Prior to opening all location will be deep cleaned and disinfected only by using hospital grade products
- Hand- free sanitizers will be installed
- More frequent and enhance cleaning
- Members will be required to clean their equipment before and after the use
Distancing & Safety
- Some of the equipment will be relocated to ensure the 6ft/2m physical distancing
- Floor markers are installed to further ensure that social distancing is achieved
- Wearing a mask will be mandatory when walking in/out the gym and the locker area, but you can take it off when working out
- Anyone with the symptoms related to Covid-19 or under quarantine will be ask not to enter the gym
Washroom / Shower / Lockers
- Our private washroom and shower rooms will be available, but we encourage members to shower at home if possible
- Lockers will be available to use but we ask members to enter the gym with only the most necessary items
Membership
- Preauthorized payment will resume on the reopening day, but your payment day will remain the same
- Any unused time that was paid before lockdown will be credited to your account
- After that, your payment will begin
- Gym tours and new membership registration will only be by appointment
- For the convenience online membership registration is also available.
Personal Training
- Personal Training will be available
- No appointment booking is necessary if you schedule Personal Training sessions
- All Personal Trainers will be required to wear a mask during sessions
- All equipment will be cleaned by the trainer
- All Fitness Assessments will take place according to a health and safety guidelines
Group Training / Classes
- Classes will continue but with limited capacity
- Instructors who are actively teaching a class will not be required to wear a mask
- Members who will book their spot in advance will have the priority for attending the class.
- Appointments can be booked online or on Vive Fitness App. Download (IOS, Android) “my member account “and follow the instruction
Heart Rate Monitor
- Almost all locations class studios will be equipped with most advance “heart rate monitoring” system Myzone
- Only Elite group training sessions will be using the system.
- The sessions will be free with your membership.
- Sessions will be added to a regular class schedule